Using proprietary diagnostic tools, The Knowledge Agency can quickly assess problems and opportunities in knowledge-based processes (KBPs), and recommend steps to address those issues. You get a detailed "scorecard" that identifies areas of strength, those needing improvement, and specific improvements recommended.
 
 

TKA has developed several standardized process assessment instruments that facilitate rapid and cost effective diagnosis.

  • Knowledge Value Assessments - a comprehensive inventory of knowledge assets
     
  • SM-IQ™: Sales and Marketing Intelligence Quotient - an intelligence inventory focused on sales and marketing processes
     
  • E-Commerce Intelligence - a benchmark review of online marketing and sales strategies

TKA can also develop customized assessments to address a particular need or problem.
 
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